Effective Date: 7 June 2025
Company Name: BB Dazzle, a subsidiary of Bawabha Pvt Ltd
Registered in: Sri Lanka
Contact Email: support@bbdazzle.com

1. Introduction

Your privacy is important to us. This Privacy Policy explains how BB Dazzle collects, uses, stores, and protects your personal information when you visit our website, place an order, or contact our team.

By using our website, you agree to the terms of this Privacy Policy.

2. What Information We Collect

We collect the following types of information:

Personal Information

• Full name

• Shipping and billing address

• Email address

• Phone number

• Payment method details (via secure third-party processors)

Order & Delivery Data

• Order history

• Return and refund requests

• Posti tracking numbers and delivery status

Technical Information

• IP address

• Browser type and device used

• Pages visited on our website

• Cookies and usage data (see section 6)

3. How We Use Your Information

We use your information for the following purposes:

• To process and deliver your orders

• To handle returns, exchanges, and refunds

• To communicate with you about your order

• To improve our website and customer experience

• To prevent fraud and comply with legal requirements

• To send promotional emails (only with your consent)

4. How We Store and Protect Your Data

We use secure servers and SSL encryption to protect your personal data. All payment transactions are handled by trusted third-party providers (e.g., Stripe, PayPal) and are not stored on our servers.

Access to personal data is limited to BB Dazzle staff and partners who need it to fulfill their duties. We do not sell or rent your personal information to any third party.

5. Third-Party Services

We may share necessary information with trusted partners only for service purposes:

• Posti – for delivering your order and processing returns

• Payment processors – for completing your purchases

• Email service providers – for order confirmations and marketing (if opted-in)

Each third party is bound by confidentiality and GDPR-compliant privacy practices.

6. Cookies

Our website uses cookies to enhance user experience and track basic site usage.

You can choose to disable cookies via your browser settings, but this may affect your experience on our site.

Cookies are used for:

• Remembering your cart and preferences

• Analytics and performance tracking

• Marketing (if accepted)

7. Your Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

• Access the personal data we hold about you

• Correct or update your personal information

• Request deletion of your data (unless legally required to retain it)

• Withdraw consent for marketing at any time

• File a complaint with your local data protection authority

To exercise any of these rights, contact us at support@bbdazzle.com.

8. Data Retention

We retain your personal information for as long as necessary:

• To fulfill your orders and returns

• For legal or tax purposes

• To protect our business from fraud and abuse

When no longer needed, your data is securely deleted.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated effective date.

10. Contact Us

If you have any questions or concerns about your privacy or this policy, please contact:

BB Dazzle – Privacy Officer
Email: support@bbdazzle.com