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What is BB Dazzle?
BB Dazzle is an online clothing retailer that offers unique, handcrafted clothing for women. Our designs are a blend of traditional Sri Lankan batik artistry and modern Finnish design, creating a unique and elegant style.
What makes BB Dazzle special?
Our clothing is not only beautiful and handcrafted, but it also has a purpose. Through our TwinHearts Project, for every item of clothing you purchase, we donate a new piece of clothing to a child in need. We are committed to ethical practices, using high-quality, eco-friendly materials and supporting local artisans.
Where is BB Dazzle based?
We are a registered company, BB Dazzle Oy, based in Tampere, Finland.
What kind of products do you sell?
We specialize in designer batik collections for women, including skirts, tops, and frocks. All our products are made from high-quality, eco-friendly cotton and feature unique, handcrafted designs.
How do I know what size to order?
We recommend checking our sizing guide, which can be found on each product page. Our clothes are designed to be comfortable and flattering for all body types. If you are unsure about your size, please feel free to contact us for assistance.
Are your products handmade?
Yes, all our clothing is handcrafted by skilled artisans in Sri Lanka, using traditional batik techniques. This means that each piece is unique and may have slight variations, which adds to its charm and beauty.
How do I place an order?
You can place an order directly through our website. Simply add the items you wish to purchase to your cart and proceed to checkout.
What payment methods do you accept?
We accept a variety of secure payment methods through Viva.com. This includes all major Finnish payment options such as MobilePay and Klarna, allowing you to choose the most convenient way to pay.
Do you offer any discounts?
Yes, you can become a BB Dazzle member to receive exclusive discounts of up to 25% off. Find latest offers at offers page.
What are your shipping options?
We deliver our products reliably through Posti. During checkout, you can choose the option that works best for you: delivery to a nearby Posti pickup point or directly to your home address.
How much does shipping cost?
We aim to provide delivery at a minimum cost, which is calculated when you check out. To show our appreciation for larger orders, we are happy to offer free shipping on all orders over €100.
How can I track my order?
Yes, you can follow your order's journey.
Before we ship: You can see the processing status of your order on our website's tracking page: https://bbdazzle.com/track-your-order/.
After we ship: Once your package is with Posti, you can track it in real-time using the omaPosti app.
What is your return policy?
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you can return it within 14 days for a full refund or exchange. Please refer to our Returns & Exchanges page for more details.
What is the TwinHearts Project?
The TwinHearts Project is our social mission to give back to the community. For every piece of clothing sold, we donate a brand new article of clothing to a child in need in Sri Lanka.
How can I be sure that my purchase makes a difference?
We are committed to transparency and will be sharing updates on our blog and social media channels about the impact of our TwinHearts Project. Your purchase directly contributes to providing clothing for children in need.